General terms and conditions

If you have any doubts or questions related to our general terms and conditions of sale, please contact us on +33 (0)1 83 75 74 20.

These general terms and conditions of sale and use of the website (hereinafter the « Terms and conditions ») shall apply between:

The company Courbet, a Société par action simplifiée (simplified form limited company - SAS) under French law with a registered capital of 736,836 € registered in the Paris Registre du Commerce et des Sociétés (Trade and Companies Register – RCS) under number 832805402 having its registered offices at 7, place Vendôme, 75001 Paris and having VAT number FR 22 832 805 402.


Any natural person over the age of 18 years acting exclusively within the strict framework of his or her personal needs, who consults the website and/or makes a purchase from Courbet. The Seller does not make Online Sale to legal persons.

The Seller’s activity is the sale of jewellery. The Seller markets in particular the above-mentioned goods through the intermediary of the website The list of goods offered for Online Sale by the Seller can be consulted on the website at the following address

The Parties hereby agree that their relations will be exclusively governed by this contract, to the exclusion of any term or condition previously published on the Seller’s website.

The Seller hereby reserves the right to modify these Terms and Conditions at anytime by publishing a new version on the Website. The Terms and Conditions shall be those in force at the date of confirmation of the order.

The Parties hereby agree that the photos of the Goods for sale on the website shall not have any contractual value.


Article 1. - Hosting

The website is hosted by the company OVH, SAS with a capital of 10 069 020 euros, registered in the RCS Lille Métropole under the number 424 761 419 00045, which VAT number is FR 22 424 761 419 and which headquarters are located at 2 rue Kellermann - 59100 Roubaix - France.

Article 2. - Photo credits

  • "Place Vendome", Léo Serrat
  • "Ceramic teacup", Carli Jeen

    Article 1. - Definitions

    The terms and expressions referred to hereinafter shall have the following meaning, when capitalised, for the purposes of interpretation and performance of this contract :

    • « Article »: the Goods which are the subject-matter of the Order;
    • « Goods »: any product offered for sale on the Website;
    • «Order »: demand for Goods made by the Client to the Seller;
    • « General Terms and Conditions of Sale »: the terms and conditions which are the subject-matter of this contract;
    • « Contract »: this deed, including its preamble and annexes, as well as any amendment, substitution, extension or renewal made to this contract by mutual agreement of the Parties;
    • « Delivery Time »: period of time between the date of Validation of the Order and the date of Delivery of the Order to the Client;
    • « Costs of Delivery »: expenses incurred by the Seller to ship the Order to the Delivery address indicated by the Client;
    • « Delivery »: shipping of the Article to the Client;
    • « Mode of Delivery »: refers to any standard or express mode of delivery available on the Website at the time of the Order;
    • « Price »: unit value of the Goods; such value shall be calculated including all taxes and without the Costs of Delivery;
    • « Total Price »: the total cumulative amount of Prices of Goods which are the subject-matter of the Order; such amount shall be understood as including all taxes;
    • « All-Inclusive Price »: the Total Price to which the price for the Costs of Delivery is added; such amount shall be understood as including all taxes;
    • « Website »: «» Online Sale website used by the Seller to market its Goods;
    • « Validation of the Order »: shall have the meaning described in Article 5;
    • « Online Sale »: marketing of the Seller's Goods via the Website;

    References toArticles shall be references to articles of this Contract, unless otherwise provided.

    Any reference made in the singular shall include the plural and vice versa.

    Any reference to a gender shall include the other gender.

    Article 2. - Purpose

    The purpose of this Contract shall be to define the rights and obligations of the Parties within the framework of the Online Sale of Goods offered for sale by the Seller to the Client.

    Article 3. - Scope of application

    These terms and conditions shall apply only to consumers, as defined by the law and caselaw, acting exclusively on their own behalf.

    In accordance with Articles L. 111-1 and L. 111-3 of the Code de la consommation [French Consumer Code], the essential characteristics and prices of the Goods sold electronically shall be available on the Website.

    Furthermore, the Client shall receive the information provided for under Articles L. 121-8 and L. 121-19 of the French Consumer Code, before and after the conclusion of the sale, including by means of these General Terms and Conditions of Sale.

    These Terms and Conditions shall apply to all sales of Goods made by the Seller via the Website in any country whatsoever.

    The Client hereby declares and represents having read these Terms and Conditions before Validation of the Order as defined under Article 5. Validation of the Order shall be deemed to be an unconditional and unreserved acceptance of these Terms and Conditions.

    These Terms and Conditions shall apply to Orders made for Delivery in any country in the world.

    Article 4. - Entry into force and Duration

    The Contract shall enter into force at the date of Validation of the Order as defined under Article 5.

    The Contract shall be concluded for the duration necessary for the supply of the Goods, until extinction of the guarantees and obligations owed by the Seller.

    Article 5 . - Order of the Goods and Stages for Conclusion of the Online Sale

    In order to complete the Order, the Client must necessarily follow the following steps:

    • 1. Type the address of the Website;
    • 2. Follow the instructions provided on the Website and in particular the instructions necessary to open a client account ;
    • 3. Fill in the order form. In case of prolonged inactivity during connection, the selection of Goods made by the Client before such inactivity may be lost. The Client shall then be invited to restart the selection of Goods from the beginning of the Order ;
    • 4. Check the elements of the Order and, if necessary, identify and correct mistakes;
    • 5. Confirm the Order, Total Price as well as All-Inclusive Price (the « Validation of the Order ») ;
    • 6. Follow instructions of the online payment terminal used to pay the All-Inclusive Price.

    The Client shall then receive electronically and without delay a confirmation of acceptance of payment of the Order.

    The Client shall also receive electronically and without delay an acknowledgement of receipt which shall be regarded as confirmation of the Order (the « Order Confirmation »).

    The Client shall receive electronic confirmation of the shipping of the Order.

    During the various above mentioned steps of the Order, the Client undertakes to comply with these contractual terms and conditions in accordance with Article 1366 of the Code civil [French Civil Code].

    The Seller undertakes to fulfil the Order subject to available stocks of Goods. Should the Goods be unavailable, the Seller hereby undertakes to inform the Client.

    However, pursuant to Article L. 121-11 of the French Consumer Code, the Seller reserves the right to decline acceptance of the Order, where it is abnormal, made in bad faith or on any other legitimate grounds, in particular in the event of an existing dispute with the Client concerning the payment of a previous Order.

    Article 6. - Prices of Goods and Conditions of Validity

    The Price of Goods sold on the Website shall be indicated respectively by article and reference.

    Telecommunication costs arising from accessing the Website shall be the sole responsibility of the Client.

    The offers and Prices shall remain valid until the Website is updated.

    At the time of Validation of the Order, the price to be paid shall be understood as the All-Inclusive Price.

    The prices of our products shall be indicated in euros including all taxes (VAT and any other taxes applicable at the date of the order), unless otherwise provided and excluding processing and shipping costs.

    In case of an Order to be delivered to a country other than metropolitan France you shall be considered as the importer of product(s) concerned. Customs duties or any other local taxes or import duties or State taxes may be due. Such duties and sums shall not be the responsibility of the company Courbet. They will be borne by you and will be under your sole responsibility, in respect of both declarations and payments required to be made to competent authorities and bodies in your country. We recommend that you inform yourself of any requirements of this sort by consulting local authorities.

    All orders irrespective of their origin shall be paid in euros.

    The company Courbet hereby reserves the right to modify its prices at anytime, but the product will be invoiced on the basis of the rate in force at the time of validation of the order and subject to availability.

    Products shall remain the property of the company Courbet until full payment of the price.

    Warning: as soon as you take physical possession of the products ordered, the risk of loss or damage to the products shall pass to you.

    Photos of the jewellery shall only be shown for illustrative purposes. The Seller hereby invites the Client to consult the description provided for each piece of jewellery to be informed of its specific characteristics. In order to provide exhaustive, precise and up-to-date information, Courbet shall constantly update the information published on the website However, there is no guarantee that the website shall be devoid of any error.

    Article 7. - Terms of Payment

    Payment of the All-Inclusive Price by the Client shall be made using one of the following means of payment: payment card (Debit card, Visa, Master Card, American Express) and Paypal®.

    The transaction shall be immediately debited from the Client’s card after verifying its data, as of receipt of the debit authorisation issued by the card company used by the Client.

    In accordance with Article L. 133-8 of the Code monétaire et financier [French Monetary and Financial Code], the payment undertaking provided by means of a payment card shall be final. By communicating the information related to a payment card, the Client authorises the Seller to debit the payment card to the amount corresponding to the All-Inclusive Price.

    For this purpose, the Client hereby confirms that he holds the payment card to be debited and that the name appearing on the payment card is his own. The Client shall communicate the number and expiry date of his payment card as well as the digits of the visual cryptogram.

    Should debit of the All-Inclusive Price be impossible, the Online Sale shall be immediately and automatically terminated and the Order shall be cancelled.

    The Seller shall make every effort to guarantee the privacy and security of data transmitted on the Website For further information on this issue, please consult the Privacy Policy section (Article 23) on the website

    Our bank card payment system is provided by Stripe, a secure payment method. For more information:

    Payment in several instalments is available via our partner ALMA, a SAS (Société par Actions Simplifiées) whose head office is located at 176 Avenue Charles de Gaulle 92200 Neuilly-sur-Seine and registered with the Nanterre RCS under number 839 100 575.

    Payment security is provided by ALMA and its service providers. All payments are protected by 3D Secure. By paying in several instalments with ALMA, you pay no charges.

    Only purchases between €50 and €4,000 are eligible for payment in three or four instalments with ALMA.Payments in several instalments can be made by credit card, Visa, Mastercard, American Express or professional bank cards.

    ALMA is a tele-payment manager and issues an electronic certificate which will serve as proof of the amount and date of the transaction in accordance with the provisions of articles 1316 et seq. of the French Civil Code. Any termination of the GTC binding COURBET and the client will result in the termination of the GTC between ALMA and the client.

    If you pay for your order in instalments, you accept ALMA's terms and conditions. You accept that COURBET may transmit information to ALMA (purchase amount, surname, first name, email address, telephone number, postal address of the purchaser) so that ALMA may in particular comply with its regulatory obligations.

    Article 8. - Delivery of the Order

    8.1. Mode of Delivery

    The Client shall select one of the Modes of Delivery offered on the Website when making the Order.

    8.2. Delivery Address

    The Client shall select a valid address for Delivery, otherwise the Order will be rejected. The Client shall bear sole responsibility in case of non-delivery due to a failure to provide sufficient details at the time of the Order.

    8.3. Amount of Costs of Delivery

    The amount for the Costs of Delivery shall be indicated to the Client before Validation of the Order. The prices of delivery outside Metropolitan France shall be indicated on our Website at the time of the Order.

    8.4. Delivery Times

    Delivery Times shall be available on the Website and may vary according to the availability of Goods which are the subject-matter of the Order.

    Delivery Times shall be calculated in working days and shall correspond to the average time period required to prepare and ship the Order to the delivery address.

    Delivery Times shall commence on the date of Confirmation of the Order by the Seller.

    In the event that the Client orders several products at the same time and only some of them are subject to delays, the Seller will be entitled to split shipping. In such case, the Seller will provide information on arrangements made before starting the delivery process.

    Should the package appear damaged, stolen or destroyed, the Client must reject its delivery by the carrier and inform the Seller of such refusal.

    In case of late Delivery, the Order shall not be cancelled.

    The Seller will inform the Client by email that Delivery will be delayed. The Client will then be entitled to cancel the Order and will send a cancellation notice for the Order by email to the following address

    If the Order has not yet been shipped at the time of receipt by the Seller of the Client’s cancellation notice, the Delivery shall be suspended and the Client shall be reimbursed for any sums debited within a period of fifteen days of receipt of the cancellation notice. If the Order has already been shipped at the time of receipt by the Seller of the Client’s cancellation notice, the Client can still cancel the Order by refusing the package. The Seller will then reimburse the sums debited and the return shipping costs paid by the Client within a period of fifteen days of receipt of the entire returned and rejected package in its original condition.

    8.5. Delivery Tracking

    The Client may check progress in processing the Order in the section dedicated to this purpose on the Website.

    8.6. Verification of the Order upon receipt

    The Client shall be responsible for verifying the condition of the packaging as well as the Articles at the time of Delivery.

    It is the responsibility of the Client to express any reservations or claims he deems necessary, or to refuse the package where the package is visibly damaged at the time of Delivery. Said reservations and claims must be made to the carrier by registered letter with return receipt requested within three working days, not including bank holidays, of the date of Delivery of the Goods. Furthermore, the Client must send a copy of this letter to the Seller. Failure to make a claim within the above-mentioned period shall extinguish all rights of action against the carrier in accordance with Article L. 133-3 of the Code de commerce [French Code of Commerce].

    The Client must check that the Goods which have been delivered correspond to the Order. Should the Goods fail to conform in nature or quality to the specifications stipulated in the Delivery note, the Client must inform the Seller’s client service by email to the address and return the Goods to the address indicated under the terms of Article 8.

    Article 9. Right of withdrawal

    9.1. Control of the Order on arrival

    In accordance with articles L.221-18 and following of the Code de la Consommation, the Client has a right of withdrawal which can be exercised within the legal time limit of fourteen (14) calendar days from the date of receipt of the Products by the Client or a third party, other than the carrier, designated by him.

    This period is extended to thirty (30) days by COURBET.

    If this period expires on a Saturday, a Sunday or a public holiday, it is extended until the first following working day.

    The request for withdrawal must be made substantially in the form of the withdrawal form attached to the Conditions.

    The Client who wishes to exercise his right of withdrawal must return the Products within the period of thirty (30) days extended by COURBET, in their original packaging (case), complete, new with the invoice and the certificate of authenticity.

    If the Products are returned within the legal period of fourteen (14) days, the Client will be refunded the full amount of the returned Products.

    If the Products are returned during the thirty (30) day period extended by COURBET, but after the legal period of fourteen (14) days, the Client will obtain a credit note for the amount of the Products returned.

    If the Client has benefited from a special offer when ordering, he/she will not be refunded but will be able to benefit from a credit note for the amount of the returned Products or an exchange, if these Products are returned within the thirty (30) day period extended by COURBET.

    9.2. Return acceptance conditions

    Products returned incomplete or judged, by a quality control, damaged, deteriorated, soiled or in any other condition which would suggest that they have been used or worn, will not be refunded, will not benefit from a credit note and will be sent back to the Client by post, even if they have been returned within the above-mentioned period. The shipping costs will be charged to the Client.

    In the event of a request for exchange, a charge for the repair of the Products may apply before the exchange is made. This repair will amount to a minimum of 80€ per Product and may be increased depending on the level of deterioration of the Product. If repair is not possible, the Products will not be exchanged and will be returned to the Client by post. The shipping costs will be charged to the Client.

    The Products having been the object, at your request, of a personalised modification, an engraving, a size adjustment or the bespoke Products will not be refunded, exchanged, nor will profit from a credit note, and this during whatever time the Client returns the Products.

    Article 10. - Claims

    The Client must send any claim he may have to the Seller’s customer service by post or by email to the address quoting the reference and date of the Order.

    Only complaints related to the Online Sale of Articles will be taken into account.

    Article 11. - Guarantees

    The Seller shall be subject to the legal guarantees provided for under Articles L. 217-4, L.217-5 and L.217-12 of the French Consumer Code and Articles 1641 and 1648 of the French Civil Code:

    Provisions of the French Consumer Code on the legal guarantee of conformity

    Article L217-4
    The seller shall deliver a product which conforms to the contract and shall be held liable for any lack of conformity which exists upon delivery. He shall also be held liable for any lack of conformity resulting from the packaging, the assembly instructions, or the installation if he assumed responsibility for it under the contract or had it carried out under his responsibility.

    Article L217-5
    The product shall be in conformity with the contract where:

    • 1° it is suitable for the purpose usually associated with such a product and, where applicable: - it corresponds to the description given by the seller and has the features that the seller presented to the buyer in the form of a sample or model;
    • - it has the features that a buyer might reasonably expect it to have considering the public statements made by the seller, the producer or his representative, in particular in advertising and labelling; or
    • 2° it has the features defined by mutual agreement between the parties or is suitable for any special requirement of the buyer, which was made known to and agreed by the seller.

    Article L217-12
    The right of action resulting from a lack of conformity shall be time-barred two years from the date of delivery of the product.

    And :

    Provisions of the French Civil Code on the guarantee against hidden defects

    Article 1641
    The seller shall guarantee the item sold against hidden defects that render it unsuitable for its intended use, or that impair its use to such an extent that the buyer would not have bought it, or would only have paid a lesser price for it if he had known of the defects.

    Article 1648, al. 1er
    The right of action resulting from essential defects must be brought by the buyer within two years of discovery of the defect.

    Article 12. - Intellectual property rights

    The trademark COURBET, as well as all figurative and non-figurative trademarks and more generally any other trademarks, illustrations, images and logos appearing on the Goods, their accessories and packaging, whether registered or unregistered, are and will remain the exclusive property of the Seller. Any reproduction in full or in part, modification or use of these trademarks, illustrations, images and logos, for any reason and on any medium whatsoever, without the Seller’s express prior agreement, shall be strictly forbidden. The same shall apply to any combination or conjunction with any other trademark, symbol, logo and more generally any distinctive sign designed to form a composite logo. The same shall apply to any copyright, drawing, model and patent which are the property of the Seller.

    Article 13. - Data privacy

    The information requested from the Client is necessary to process the Order.

    If the Client agrees to communicate individual personal data, he shall have an individual right to access, withdraw and rectify such data under the conditions provided for by French Law No. 78-17 of 6 January 1978 on “Informatique et Libertés” [Data Protection Law]. The Client must send any written request to the following address or by post to the address Courbet - 7 place Vendôme - 75001 Paris.

    In browsing the Website, the Client will have the possibility to choose whether he wishes to receive offers from the Seller and its partners.

    If you want to learn more about our privacy policy click here.

    Finally, the Customer can register for free for the BLOCTEL telephone canvassing system (

    Article 14. - Force Majeure

    The Seller’s performance of its obligations under the terms of this Contract will be suspended in the event of an unforeseeable incident or force majeure which would impede or delay its performance.

    The Seller will inform the Client of the occurrence of such an unforeseeable incident or force majeure within thirty days of the date of the incident’s occurrence.

    Where performance of the Seller’s obligations has been suspended for a period of more than thirty days, the Client shall have the right to cancel the current Order and the Seller will then reimburse the Order under the conditions referred to in Article 7.

    Article 15. - Invalidity of contractual provisions

    Should any of the provisions of this Contract be declared null and void, such invalidity will not render null and void other provisions of the Contract which shall remain in force between the Parties.

    Article 16. - Modification of the Contract

    Any amendment to, withdrawal or waiver of any of the provisions of this Contract will be valid only after the Parties have signed a written agreement.

    Article 17. - Independence of the Parties

    Neither party may make commitments in the name and/or on behalf of the other Party. Moreover, each Party shall bear sole responsibility for his own statements, commitments, services, products and personnel.

    Article 18. - Non-waiver

    Failure of one of the Parties to require performance by the other Party of any of the obligations made pursuant to this contract, may not be interpreted as a waiver, for the future, of the obligation in question.

    Article 19. - Governing law

    This Contract shall be governed by French law.

    Article 20. - Competent jurisdiction - Amicable settlement of disputes

    Pursuant to Article L. 612-1 of the French Consumer Code « Any consumer may use the services of a Consumer Ombudsman, free of charge, with a view to finding an amicable settlement to a dispute with a professional. »

    Disputes falling under the scope of application of Article L. 612-1 of the French Consumer Code are defined under Article L. 611-1 of the French Consumer Code and include disputes of a contractual nature concerning the performance of a sales contract between a consumer and a professional. The text covers domestic and cross border disputes.

    Pursuant to Articles L.111-1 6°) and L.616-1 of the Consumer Code, you can use the DEVIGNY MEDIATION mediation service free of charge, which we report electronically: or by post: 9 Avenue René Gasnier D01, 49100 Angers



    These General Terms of Use regulate the access and use of the Website and therefore apply to any person visiting the Website and viewing the pages accessible therein (hereafter the "User").

    Any use of the Website implies an acknowledgement and acceptance of these Terms of Use.

    Courbet may modify and update these Terms of Use at any time. Any such modification or update shall be effective as of the date it is posted on the Website, as indicated by a notice at the end of the page. It will be binding on the User as soon as it is made effective.

    Article 1. - Use of the Website

    The User undertakes to make sure that the legislative and regulatory measures applicable to him authorize him / her to access and use the Website.

    The User undertakes to use the Website as indicated in the terms of these General Conditions of Use.

    The User undertakes not to undermine or attempt to undermine the proper operation of the Website in any way whatsoever. The User agrees not to use the Website for illegal or prohibited purposes. The user agrees to comply with all applicable laws and regulations and agrees not to infringe the rights and interests of Courbet or any third party.

    The user undertakes to provide Courbet with correct, accurate and up-to-date information when requested to do so and has agreed to provide such information. The user agrees to update such information as often as necessary.

    The User shall hold Courbet indemn against any claim, action, challenge or dispute brought against it by the User, in particular for any violation of these Terms and Conditions of Use, and agrees to bear any financial consequences that may result for Courbet.

    Article 2. - Availability of the website

    The Website is freely accessible and Courbet uses its best efforts to make the Website available on a regular basis. Courbet is bound by an obligation of means in this matter.

    Courbet reserves the right to make changes of any kind to the content of the Website.

    Courbet also reserves the right to interrupt at any time, temporarily or permanently, all or any part of the Website, with or without notice, in particular in the event of maintenance operations necessary for the proper functioning of the Website.

    Courbet reserves the right to interrupt the user's access to the Website, with or without notice, in the event of a breach by the user of any of the measures of these Terms and Conditions of Use or an offence against Courbet's rights.

    Courbet shall not be held responsible to the User for any consequences resulting from such modification, interruption or suspension.

    Article 3. - Services

    Courbet provides and offers for sale on its Website its jewelry collections and any other products that may be available.

    The sale of products via the online store available on the Website is regulated by the present Terms and Conditions of Use and by the Terms and Conditions of Sale also listed on the Website above.

    The User who orders one or more products on the Website undertakes to read the General Terms and Conditions of Sale in depth.

    Courbet allows the User to create a personal account on the Website, from which he can access his / her customer area and, in particular, make purchases in a simplified manner, check the status of his orders, access his invoices, register his / her delivery addresses...

    The User undertakes to ensure the privacy of his personal account login and password. If the User forgets his/her password, he/she must request Courbet to reset it.

    The User may close his / herpersonal account at any time.

    Courbet reserves the right to temporarily suspend or permanently close the User's personal account in the event of the User's failure to comply with any of the measures of these Terms and Conditions of Use or infringement of Courbet's rights.

    Article 4. - Privacy Policy

    Courbet is committed to respecting the privacy of the User and protecting his/her personal data. All personal information is handled by Courbet according to its Privacy Policy which is also listed on the Website below.

    Article 5. - Links

    The Website may contain links to other websites that are owned or operated by third parties. These links are provided solely for your information. Courbet cannot be held responsible to the User for the content or data of these sites, as it has no control over them, nor for the consequences resulting for the User from access to these sites.

    Article 6. - Liability restriction

    The User is solely responsible for his / her use of the Website.

    Courbet as well as its employees, agents, associates and managers will not be liable to the User for any damage that may result from any fault, imprudence or negligence that the User may have committed while using the Website, in particular in violation of these Terms and Conditions.

    Courbet and its employees, agents, associates and managers shall not be liable for any temporary unavailability or malfunction of all or any part of the Website, unless the User can demonstrate that such unavailability or malfunction is the result of fault or neglect on their part.

    Finally, Courbet and its employees, agents, associates and managers shall not be liable for any illegal use by a third party of the User's e-mail address, login name, password or other data, if such illegal use is due to the User's own fault, recklessness or neglect.

    User acknowledges and agrees in this regard that it shall be solely responsible for any claim or action brought against Courbet, if such claim or action results directly and entirely from any fault, recklessness or neglect of User.

    In the event of any discrepancy between this section and the provisions of the Terms and Conditions of Sale relating to Courbet's liability - applicable to any order placed and any purchase made by the User through the Web site - the provisions of the Terms and Conditions of Sale shall prevail.


    Article 1. - Which personal data is processed?

    The personal data that Courbet is brought to use, according to the authorizations given by the User, are the following:

    • data relative to the creation of a personal account and to the order of products on the Website: title, name, first names, date of birth, postal address, email address, phone number, ID and password, bank details;
    • data relative to navigation on the Website: IP address, connection details, details of product searches and orders, geolocation details and other cookies allowing a behavioral analysis of the User;
    • public data collected via social networks if the User follows the official accounts of Courbet (Instagram, Facebook, LinkedIn...).

    Article 2. - Why is this personal data collected and processed?

    This personal data is collected and used in order to manage access to the Website, to process orders and payments, to manage billing and accounting, to improve the services offered, to develop statistics on the use of the Website and orders placed, to contact Customers and manage their complaints.

    Article 3. - How is this personal data collected?

    This personal data is collected in compliance with the regulations in force, in particular Law No. 78-17 of January 6, 1978, as amended, relative to data processing, files and freedoms and Regulation (EU) No. 2016/679 of April 27, 2016, on the protection of individuals with regard to the processing of personal data and on the free movement of such data.

    This personal data is neither transferred or rented to, nor exchanged with third-party partners. It will not be transferred to a country outside the European Union or to an international organization. Courbet is, together with its possible subcontractors, the sole recipient of the data collected.

    Courbet ensures the confidentiality and security of this data with regard to current data protection techniques and regulations in force.

    Article 4. - How long will the personal data be held by Courbet?

    Courbet will keep data related to the creation of a personal account and the ordering of products for as long as the User has a personal account, and for a period of one (1) year after its closure.

    Courbet will retain data related to the browsing of the Website for a period of one (1) year after the User's last connection on the Website.

    Courbet will keep public data collected via social networks as long as the User follows the official pages of Courbet (Instagram, Facebook, LinkedIn...), then for a period of one (1) year from the termination of his subscription to these various pages.

    Article 5. - What are the rights of the User?

    The User benefits, in accordance with Articles 48 and following of Law No. 78-17 of January 6, 1978 as amended and Articles 15 to 21 of Regulation (EU) No. 2016/679 of April 27, 2016, from the following rights: right of access, right of rectification, right to deletion, right to limitation of processing, right to data portability and right to object to processing.

    In this context, the User is in particular entitled to obtain:

    • confirmation as to whether or not personal data concerning him/her is being processed;
    • information on the purposes of the processing, the categories of data concerned, the recipients or categories of recipients to whom the data is communicated, and the duration of the storage of the data when it is possible;
    • the communication of the processed data concerning him/her, in a structured, commonly used and machine-readable format, and the transmission of such data to another data controller without Courbet's interference, where the processing is based on the User's consent and is carried out by means of automated processes;
    • the rectification of data that are inaccurate and the modification of incomplete data in order to complete them;
    • the deletion of data concerning the User (i) if it is no longer necessary for the purposes for which it was collected or processed, (ii) if the User withdraws the consent on which the processing is based and there is no other legal basis for the processing, (iii) if the data has been processed unlawfully or (iv) if the data must be deleted in order to comply with a legal obligation to which Courbet is bound;
    • the limitation of data processing concerning him (i) if the accuracy of the data is disputed, for a period of time allowing Courbet to verify their accuracy, (ii) if the processing is unlawful but the User objects to their deletion and demands instead the limitation of their use or (iii) if Courbet no longer needs the data for processing purposes but they are still necessary to the User for the establishment, exercise or defense of legal claims.

    The User may exercise its various rights by writing to Courbet at the following email address:

    Courbet undertakes to reply to the User as soon as possible and in any event within one month of the request.

    The User also has the right to withdraw at any time the consent given to Courbet for the processing of his/her personal data. The exercise of this right of withdrawal implies the deletion of the User's Account, without questioning the lawfulness of the processing based on the consent given prior to the withdrawal of the latter.

    The User has the right to lodge a complaint with the Commission Nationale de l'Informatique et des Libertés.

    Finally, the User may freely register to the BLOCTEL phone anti-solicitation system (

    Article 6. - What about cookies or other tracers?

    A cookie is a piece of information stored in the User's computer system and generally contains several pieces of data: the name of the server that stored it, an identifier in the form of a unique number, and possibly an expiration date.

    Access to and use of the website by the user leads to the storage and reading of cookies that allow Courbet :

    • to memorize the data and information communicated by the User ;
    • to memorize the details of the connections of the User to his / her personal account, the research carried out, the orders placed and the various uses made of the services by the User;
    • to establish statistics of the volume of traffic and use of the Website in order to allow Courbet to improve the services offered;
    • to adapt the informational or promotional content of the Website according to the interests and preferences of the User.

    By continuing to browse the Website, the User accepts the use of cookies necessary for the above purposes.

    The Internet user or the User has the right, through his / her Internet browser (Internet Explorer, Firefox, Safari, Opera, Google Chrome...), to oppose the storage and reading of these cookies and the analysis of his / her navigation.

    Click here to download the withdrawal form