Frequently Asked Questions
Shipping and returns
We guarantee you a secured shipping for your jewellery by a specialised carrier. This delivery is entirely secured, and your jewellery will be insured until its delivery to the address of your choice.
Free delivery in France and in any country of the European Union.
Free international delivery from 1 000 €.
Delivery fees of 50€ for an order under 1 000 €.
Delivery fees of 90€ for an order under 500 €.
For international deliveries, the sales price is the price before taxes. The buyer must pay any additional taxes and charges which may apply to enter the territory.
Yes. Returns are free within EU. The shipment cost of returns from outside EU will be at your expense. Products that have been personalized or engraved under your request will not be exchanged nor refunded.
If your jewellery requires an adjustment in one of our workshops, we will ship within 2 or 3 weeks and you will be notified of this timeline before proceeding with the payment and confirmation of your order. Otherwise, COURBET will ship within 7 days after you order.
If you are worried about not receiving your jewellery in time, COURBET offers you its Presage, an alternative yet symbolic way to announce the upcoming delivery of your creation.
In case you urgently need the piece you ordered, please contact us by phone at + 33 1 83 75 74 20 or by mail at firstname.lastname@example.org. We will find a solution.
COURBET delivers worldwide.
All your purchases on COURBET’s website are secured by System Pay, Banque Populaire.