Frequently Asked Questions
Our workshops can engrave you jewellery, as long as the message you wish to engrave can be contained in the available space within the jewellery.
If you wish to engrave a ring, we recommend you to offer it first to be certain of the size before proceeding with the engraving. Indeed, please be aware that personalised products cannot be returned and personalisation may affect the delivery time of your creation.
We have created a ring sizer that you can print.
1/ Measure with a ruler the scale to ensure that you printer prints the document in a 100% size scale
2/ Place a ring that fits your finger on the paper and identify which circle corresponds the best to the inner diameter of your ring
It is our pleasure to offer you the size adjustment of your new piece of jewellery
With every purchase of your COURBET engagement ring with a center stone that is more than 0.5cts, the Maison is delighted to offer you two years of theft insurance*. This service, developed in partnership with the insurance company Wakam, is activated by the owner of the jewellery, online.
After the sale, the customer receives an email with a link to open the insurance and has one month to do so. The insurance is offered by COURBET for a period of two years. After two years, if the customer wishes, he or she may retain the insurance at his or her own expense. In the event of theft, COURBET undertakes to entrust its workshops with the manufacture of a new engagement ring with the same characteristics as those of the stolen jewel.
*The theft must be proven by filing a complaint, learn more.
COURBET jewellery will be delivered to you in a navy blue box made entirely and solely of FSC-certified wood and recycled leather. So no, glue, plastic or other harmful materials have been used, learn more.
If requested during ordering, we can provide a gift wrapping to go with the recycled leather box.